Basa12 takes your personal data seriously. Here's a straightforward breakdown — what information we hold, why we hold it, and what rights you have.
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Get the essentials before reading the full policy.
Basa12 collects three types of data: what you provide directly, what is gathered automatically, and what is received from third parties. Each category is detailed below.
When you use the basa12 website or app, certain information is recorded automatically — primarily to improve service quality and maintain security.
Please Note: basa12 never stores credit/debit card numbers, bank account details, or passwords. Payment information is held exclusively with the relevant payment gateway.
Basa12 uses your data for six specific purposes. Each one is clearly explained here.
Your information is needed to create and manage your account, process payments, confirm bets, and send out winnings — without it, these services simply cannot function.
Your data is used for anti-money laundering, fraud detection, and age verification. These are international legal obligations — not basa12's own choice.
Basa12 analyzes how you use the app to build new features and improve existing ones. This analysis is always aggregated — never individual.
If you are more interested in cricket, cricket odds will be shown first on your home page. This personalization saves you time.
If you give your consent, you will receive emails or notifications about new promotions and offers. You can opt out at any time from your Account Settings.
Certain information may need to be shared to comply with legal orders from courts or regulatory authorities. This is mandatory, and you will be notified in advance wherever possible.
Basa12 follows the highest industry standards in data protection. The key security layers are outlined below.
All communication on the website and app is secured with SSL/TLS 256-bit encryption, meaning no one can intercept your data in transit. Stored data is also protected with AES-256 encryption.
Only a very limited number of basa12 staff can access your data — and only those who need it as part of their role. All access is logged and regularly audited.
Third-party security specialists regularly audit basa12's systems. Any vulnerabilities found are patched immediately.
Basa12 servers are hosted in ISO 27001-certified data centers with physical security, fire protection, and 24/7 monitoring.
In the event of an incident: If a security breach occurs for any reason and your data may have been affected, you will be notified within 72 hours.
Cookies are small files stored in your browser or app. They enhance your experience and help maintain security.
| Cookie Type | Purpose | Can it be turned off? |
|---|---|---|
| Essential Cookies | Login sessions and security tokens — the site cannot function without these | No |
| Functional Cookies | Language preferences, theme settings, and last-visited page are remembered | Yes |
| Analytics Cookies | Aggregate statistics on which pages users visit and for how long | Yes |
| Marketing Cookies | Showing relevant promotions — only with your consent | Yes |
Cookies can be managed from your browser settings. However, disabling essential cookies may prevent you from logging in. In the app, cookie settings can be changed from the Privacy menu.
Basa12 does not retain data beyond what is necessary. Different types of information have their own specific retention periods.
If retention is required for legal reasons: Some data may need to be retained beyond the above timeframes if it is part of an ongoing legal process. You will be informed if this is the case.
As a basa12 user, you have several rights over your own data. Contact support to exercise any of them.
To see what information basa12 holds about you, submit a request. Full details will be provided within 30 days.
If any of your information is incorrect, you can request a correction. Name, date of birth, and contact details can be updated — though changes to certain fields after identity verification may require additional checks.
If you wish to close your account and have your data deleted, submit a request. Any data not subject to legal retention obligations will be permanently removed.
To opt out of marketing communications or analytics cookies, go to Account Settings or reach out to Support.
You can download your betting history and transaction records in CSV or PDF format from your Account Settings.
To submit a request: To exercise any of your data rights support@basa12.click. Use "Privacy Request" as the subject line — a response will be sent within 30 days.
Basa12 does not collect or store data from minors (under 18). Age is verified at registration, and additional checks are carried out if there is any doubt.
If a minor has accidentally created an account and this is brought to our attention, the account will be closed, any deposited funds will be refunded, and all associated data will be permanently deleted.
A Note for Parents: If your child has accidentally created a basa12 account, contact us immediately at support@basa12.click. We will act promptly.
Basa12 may update this Privacy Policy from time to time. For any significant changes, all active members will be notified in advance by email or in-app notification.
The date of any update is always displayed at the top of the page. Continued use of the site or app after changes are made will be taken as acceptance of the updated policy.
If you find the updated policy unacceptable, you have the right to close your account — and any remaining balance will be returned to your payment method.
For any questions, complaints, or requests regarding the Privacy Policy, contact our privacy team directly.
We welcome communication in Bangla. Write to us in Bangla and we'll reply in Bangla — English works just as well.
The steps basa12 has taken to ensure security at every level.
Your data is encrypted end-to-end — from your device all the way to basa12's servers.
Automated systems are actively working to protect your account from unauthorized access.
Your deposited funds are kept completely separate from basa12's operational funds.
Basa12 staff can only access the data required for their specific role.
Your data and history are securely backed up so nothing is lost in the event of an incident.
Basa12 adheres to international privacy standards and undergoes regular third-party verification.
As a basa12 user, these rights are yours — and you can exercise them at any time.
Awareness around personal data protection in Bangladesh's digital services is growing — and that's a positive sign. basa12 believes every member has the right to know how their information is being used. That transparency is the foundation of trust between us and our members.
Many people feel uneasy about submitting a copy of their NID or passport — and that concern is completely understandable. KYC documents uploaded to basa12 are stored on encrypted servers and can only be viewed by authorized members of our compliance team. Once verification is complete, access to the original files is restricted even further. These documents are never shared with any third party — the only exception is when we are legally required to do so by a regulatory authority as part of a formal investigation.
No. Your bKash or Nagad PIN, password, or OTP never reaches basa12's servers. Payments go directly through the respective mobile banking service's gateway. basa12 only knows whether a transaction was successful — not the underlying financial details. It works the same way as online shopping: the merchant knows the payment went through, but never sees your full card details.
Basa12 does not use your data to serve targeted ads on external platforms such as Facebook or Google. Relevant promotions are shown within basa12's own platform only — for example, if you are a cricket bettor, you will see cricket offers. None of this information is shared externally.
To update your phone number or payment method, go to Account Settings. For security purposes, you'll need to verify your identity — this includes an OTP sent to your old number and may also require re-verification of your KYC. These extra steps are there to protect your account from unauthorized changes.
Basa12's multi-layered security measures keep the likelihood of such an incident extremely low. However, if one does occur, we will notify all affected members within 72 hours — with a clear account of what happened, what data was affected, and what steps need to be taken. The relevant authorities will also be informed.
If you have any questions about any part of the Privacy Policy support@basa12.clickWrite to us. Send in English, and you'll get a reply in English.
Your data is protected, your payments are secure — all that's left is to join basa12 and enjoy the experience.